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The Ultimate Guide to Hiring a Software Developer

Interviewing and hiring experienced software developers is more of an art than it is a science. In fact, advanced software developers may soon be among the most valuable and sought after employees for most businesses, including software development companies. However, finding exceptional software engineers can be extremely difficult since you have to explore a candidate’s […] The post The Ultimate Guide to Hiring a Software Developer appeared first on SmallBizClub.

How Updating Training Protocol can Lead to Increased Employee Engagement

In any business, the success of employees drives the success of the company. So, what do you do when the way you’re training your team isn’t sticking? The typical employee dedicates more than 40 hours in training each year; however, they only retain 10 percent of the information given.  It could be our shrinking attention spans or information overload – either way, what it means is that we need to start training our staff in a format that works for them. Enter microlearning – a new way of learning that brings the employee education approach into the 21st century. What Is Microlearning? While day-long classroom-style lectures and lengthy PowerPoint presentations worked in the past, microlearning is a new form of employee education that accommodates the generational shift in the workforce and the decrease in attention span due to how quickly we can gather information. It is defined as a teaching technique that delivers content in small bursts, presenting only the most important information in a way that is comprehensible and easily retainable. How Does It Work? The concept of microlearning is simple. It consists of short, interactive videos – maximum 10-15 minutes each – focusing on specific goals that are relevant to an employees’ day-to-day tasks. With microlearning, the quick spurts of information can be immediately applied rather than going unused and eventually forgotten. By sharing pertinent information just in time, rather than just in case, companies can increase employee performance at an exceptional rate.  Is It Really Successful? This form of education has proven to produce rapid results when training employees. Take Alorica as an example – the largest customer service provider in North America. While managing millions of customer prescriptions for a major retail pharmacy provider, Alorica experienced a decline in prescription fulfillment compliance, which is a huge issue. In search of a new learning strategy to mitigate the problem, Alorica championed the concept of microlearning. Brief, animated videos set on clear-cut goals assisted agents with understanding the importance of customer verification, and in turn helped close a gap to not only meet, but exceed client expectations. Results…

What Will It Take to REALLY Outsource Your Project Successfully?

Outsourcing a software development project can be a miracle that helps you avoid delayed delivery, reduce costs, tap into a new technology, and scale significantly faster than if you’d relied on local resources. It can also be a complete disaster that leads to project failure and an overblown budget. Two drastically different outcomes following the […] The post What Will It Take to REALLY Outsource Your Project Successfully? appeared first on SmallBizClub.

3 Essentials of Successful Software Development

When you’re trying to deliver a new product to market, you’re probably focused on just that: the product. What is it? What does it do? Why does it need to exist? Who’s going to use it? Is there a sufficient market to sustain this business model? All of these questions demand answers before you can […] The post 3 Essentials of Successful Software Development appeared first on SmallBizClub.

How Serious Are You About Your Business?

As a small business owner, one of your uppermost thoughts will be how to make the business grow. You’ll need everything it takes—and then some—to move from being the underdog to one of the big hitters. Understandably, this takes patience, dedication and hard work. It also requires having the right tools to help you compete […] The post How Serious Are You About Your Business? appeared first on SmallBizClub.

Improve your cyber security using the ‘Check and Change’ method

Despite their prevalence, SMBs have traditionally been under-served when it comes to cyber security options, especially in comparison to what’s available to larger organisations. Historically, cyber criminal activity has focused on consumers and large enterprises as the most lucrative targets. And while these audiences continue to be a focus, the number of security solutions available The post Improve your cyber security using the ‘Check and Change’ method appeared first on Small Business.

How Big Data and Automation are Giving Marketers Real-Time Solutions

Anticipating customer needs is a necessity of today’s marketing plans. It’s not enough to wait for a customer to come to you; the best marketing strategies involve intuitive thinking so that consumers have what they need without having to look for it. Advancements in Big Data – or the analysis of customer behaviors online and off – and automation technology are making it easier than ever before for marketers to connect and engage with their audiences. By following the customer journey more closely, and in real-time, marketers can deliver better options that are personalized and relevant. Understand the basics of a customer profile is just the starting point; marketers must understand the nuances of that customer during the buying journey. To accomplish this, marketing teams need to leverage a variety of technology solutions along with streamlined workflow management. Speed is the name of the game and the strategies below will help you get there. Chatbots Offering instant answers to customers is important but often costly when it comes to manpower. Using chatbot technology, though, cuts costs while helping customers find quick answers. Chatbot technology analyzes patterns and word choices of consumers to help find immediate solutions. Chatbots can provide links, give answers to frequently asked questions and even file support tickets if more action is needed. Instead of consumers searching for an email address, then waiting a day or two for a response, chatbots can give immediate answers to common questions. Consumers like transparency, so when chatbots are implemented, it’s best to let people know that they are interacting with an automated system right off the bat. Chatbot software like SecondEgo communicates with website visitors in real-time. The software uses artificial intelligence to get smarter over time based on data you provide and how people interact with it. Real-Time Decision Making Marketers are always looking for ways to speed up the data analysis time so decisions can be made quickly. Data analysis is only part of the picture. Streamlining communication and automating workflows free up team members to focus on optimizing campaigns. The faster marketing teams can make adjustments to…

What Makes SD-WAN Different from SDN, NFV, and VNF?

It seems that every day, there’s a new collection of software acronyms that are necessary to know. Further, some of these acronyms embrace additions, such as SD-WAN — and often acronyms merge with other acronyms, such as SD-WAN-NFV. How can you get a handle on all these terms? Keep reading for an overview of SD-WAN, an explanation of […] The post What Makes SD-WAN Different from SDN, NFV, and VNF? appeared first on SmallBizClub.

What’s Next: 10 Potential Applications for IoT Technologies

What’s the next big thing you predict will join the IoT and why? These answers are provided by Young Entrepreneur Council (YEC), an invite-only organization comprised of the world’s most promising young entrepreneurs. YEC has also launched BusinessCollective, a free virtual mentorship program that helps millions of entrepreneurs start and grow businesses. 1. Cities Major cities in the U.S., such as Boston, have already started planning for internet of things implementation. Everything ranging from street lights and parking meters, to sewage grates and sprinkler systems will be connected to the internet and interlinked. These will be huge breakthroughs in terms of saving energy and money. – Karl Kangur, MRR Media 2. Healthcare Our healthcare system is slow, inefficient, and sometimes prone to error, yet it relies on many things that could be effectively automated and improved with technology. Telemedicine will be big, and so will additional technology to support operations such as record keeping, sharing reports across multiple locations, and dispensing medications. – Jessica Gonzalez, InCharged 3. Smart Body Analyzers I could see these making a much bigger impact in 2018. Advances in devices that monitor oxygen levels, blood pressure, EKG, and temperature and are connected directly with all of your doctors could alter how we approach wellness check-ups moving forward. – Adrien Schmidt, OpenBouquet 4. Home Appliances I think the more people understand this, the more it will have an impact on their home life. From their heaters adapting to the external temperatures, to their lights reacting to them entering the room, to their alarm clocks syncing to traffic. The IoT is going to completely change how everyone lives at home. – Colbey Pfund, LFNT Distribution 5. Video Doorbells In the age of getting almost anything delivered to your door in only two days, it gives consumers additional peace of mind knowing who is at the door before opening — even allowing you to speak to someone at your door remotely. Video evidence also goes a long way in helping police prosecute package thieves. Plus, they are much easier to install than home security cameras. – Shawn Schulze,…

What is Software Escrow and Why Should You Care?

In early 2013 Paul Golland, CIO of Waltham Forest, a borough of north-east London, faced an immediate and unforeseen emergency. He was told by their sole cloud provider that they were closing shop and he had 24 to 48 hours to get their business’ data systems working elsewhere. This type of disaster is not uncommon […] The post What is Software Escrow and Why Should You Care? appeared first on SmallBizClub.

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