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High-Performance Hiring Practices

Guest Article One of the most frequent questions across this country, when I am talking to small business owners, is, “How do I hire the right person?”  Looking for the right person to hire can be the most expensive and damaging process in your business.  Your employees are the lifeblood of your organization.  They are often customer facing and affect your bottom line in various ways. What we as business owners should be searching for are “core employees”.  A core employee is defined as an employee who has been with you for two or more years.  Once someone has been with you for two or more years, you pretty much know what to expect from them, they know what to expect from you, and efficiency increases.  The more core employees that you have, the better your organization functions. The trick is to streamline your hiring practices to pinpoint great partners to work with. It all starts with your job description. Many businesses don’t create job descriptions or have minimal descriptions and throw in the catch-all statement, “And other duties as assigned.” The problem with this practice is that we never truly define what we are searching for and we likely create legal issues for our businesses. If you don’t actually explain what you want your employee to do, how do you expect them to perform the job? We must list every recurring function of the job. Is it possible to list EVERY function your employee has? No. But if that function becomes a recurring function, we should list it in the description. A great job description will include the essential functions of the position as well as the ergonomic, environmental, and physical needs of the position. Ergonomically, are you requiring the employee to stand for 6 hours a day? Maybe they need to sit for 6 hours a day? It needs to be in the job description. We can’t assume that the applicant will automatically know what you need from the position and can perform those functions. We need to list the environmental factors that could affect our employee as…

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