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Posts published in “business management”

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5 ways to keep your office secure over the summer

Office security is always important, but in the summer, it can get rather lax. Just think: did you close your window last night before you left? Here are five ways in which you can still enjoy that summer breeze, whilst keeping your office safe and secure: for when you’re working in the office, and once you’ve The post 5 ways to keep your office secure over the summer appeared first on Small Business.

Customer service: the importance of saying sorry

In my opinion, saying sorry is one of the most crucial factors in delivering exceptional customer service. As small as this action is, it has an everlasting effect on your clients. This slight change in perspective will build the trust necessary to forge long-lasting relationships with your clients. The most common but fatal error made The post Customer service: the importance of saying sorry appeared first on Small Business.

Disaster plan: How one business owner planned for the worst – and it happened

Launching a business – no matter the industry or sector – involves a certain amount of risk. A comprehensive business plan should mitigate most known variables but what if the worst were to happen? Would you be prepared? Graham Precious and his wife Karen launched their first at-home care franchise in 2008. Ten years on, The post Disaster plan: How one business owner planned for the worst – and it happened appeared first on Small Business.

Rebuild your business: 5 ways to deal with a company crisis

Every company will go through a difficult period of business, and some may even experience a full-blown crisis. This could be the breakdown of a big deal, the loss of a client or a social media disaster, but all of these cases can have a huge impact on the business and its reputation. However, businesses The post Rebuild your business: 5 ways to deal with a company crisis appeared first on Small Business.

Why Making Tax Digital could make a large dent in the UK’s tax gap

The UK has one of the lowest tax gaps in the world, with the latest available figures (covering the 2015-16 financial year) showing a gap of 6 per cent between the amount of tax due and actually collected. When these figures were first announced, HMRC was quick to herald the fact that this gap is The post Why Making Tax Digital could make a large dent in the UK’s tax gap appeared first on Small Business.

How to choose the right van for your business

Investing in a new van is one of the biggest decisions a small business can make. Your work van is one of, if not, the most essential tool of your trade. When choosing a vehicle, you will want to be sure that you are making the right investment, one which will see your business get The post How to choose the right van for your business appeared first on Small Business.

Importing from India

The post Importing from India appeared first on Small Business.

Are you an introvert? Here’s why you could make a great business leader

When you’re asked to think about a great leader, your mind probably wouldn’t conjure up a thoughtful introvert. Stereotypes around leadership tend to gravitate towards certain alpha characteristics: extroversion, confidence and unwavering self-belief – or arrogance. This image of the leader as a dominant tour de force has been heavily reinforced throughout history: leaders are The post Are you an introvert? Here’s why you could make a great business leader appeared first on Small Business.

How small businesses can help in the fight against modern slavery

Slavery can seem like a concept straight from a history book. However, today there are more victims around the world than at any time in recorded history. A recent report from the International Labor Organization (ILO) estimated that more than 40 million people worldwide were victims of modern slavery in 2016. For the first time The post How small businesses can help in the fight against modern slavery appeared first on Small Business.

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