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Artificial intelligence: the next step for CRM

Selling as a trade has developed exponentially, from paper to spreadsheets to system of record to customer relationship management (CRM) software. The rise of CRM software in the early 90s was the first significant technology breakthrough in sales. The various attempts made towards the direction of delivery models – from on-premise and software-as-a-Service (SaaS) on

The post Artificial intelligence: the next step for CRM appeared first on Small Business.

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